The following information is intended for private households that use electrical and/or electronic equipment. Please follow these important instructions in the interest of environmentally sound disposal of old appliances and your own safety.

1. Information on the disposal of electrical and electronic (waste) equipment and on the meaning of the symbol in accordance with Annex 3 to the Electrical and Electronic Equipment Act (ElektroG)

Owners of old appliances must dispose of them separately from unsorted municipal waste. WEEE may therefore not be disposed of as unsorted municipal waste and, in particular, does not belong in household waste. Instead, these old appliances must be collected separately and disposed of, for example, via the local collection and return systems.

Owners of waste equipment must also separate waste batteries and accumulators that are not enclosed in the waste equipment, as well as lamps that can be removed from the waste equipment without destroying it, from the waste equipment before handing it in at a collection point.

The latter does not apply insofar as the waste equipment is separated from other waste equipment in accordance with § 14 Paragraph 4 Sentence 4 or Paragraph 5 Sentence 2 and 3 ElektroG as part of the opting-in by the public waste management authorities for the purpose of preparing it for reuse.

By means of the symbol according to Annex 3 to the Electrical and Electronic Equipment Act (ElektroG), owners can recognize old appliances that are to be collected separately from unsorted municipal waste at the end of their service life. The symbol for the separate collection of electrical and electronic equipment represents a crossed-out wheeled garbage can and is designed as follows:

2. Free take-back of waste equipment by distributors

Distributors (any natural or legal person or partnership offering or making available on the market electrical or electronic equipment) are obliged towards end-users to take back WEEE free of charge as follows:

a) Return/collection in case of purchase of a new device and delivery to a private household

Upon conclusion of a purchase contract for a new electrical or electronic appliance, the distributor is obliged to take back free of charge an old appliance of the same type that fulfills essentially the same functions as the new appliance.

If the place of the a private household, the return takes place by a free collection. For this purpose, an old device of the same type with essentially the same functions can be handed over to the delivering transport company when the new device is delivered.

If the sale of the new device takes place exclusively using means of distance communication (§ 312c para. 2 BGB), the following applies restrictively:

  • Free collection of an end-of-life device of the same type and function will only be provided if it is a category 1 device (heat exchangers), 2 (screens, monitors, devices with screens with a surface area of more than 100 square centimeters) and/or 4 (large devices where at least one of the external dimensions is more than 50 centimeters).
  • If instead it is an old device of category 3, 5 and/or 6, a free pick-up does not take place and instead the following letter b) applies for the free return.

An overview of the device categories and the devices covered in each case can be found here: https://www.gesetze-im-internet.de/elektrog_2015/anlage_1.html

b) Return in case of purchase of a new device and delivery elsewhere/return of small devices

When concluding a purchase contract for a new electrical appliance that is not delivered to a private household and when selling a new appliance of categories 3, 5 and/or 6 exclusively by means of distance communication (§ 312c para. 2 BGB) with delivery to a private household, the consumer has the option to return an old appliance of the same type that fulfills essentially the same functions as the new appliance to the distributor free of charge.

The same possibility exists independently of the purchase of a new electrical or electronic device also for old devices, which are not larger than 25 centimeters in any external dimension. In this case, the possibility of return by the end user to the distributor is limited to 3 WEEE per type of equipment.

In the case of distribution exclusively using means of distance communication (§ 312c para. 2 BGB), the return under the above conditions is

  • of old equipment of categories 3, 5 and/or 6
  • of old equipment, which is not larger than 25 centimeters in any external dimension,

through suitable return options within a reasonable distance from the respective end user.

Otherwise, the return takes place at the place of delivery or in the immediate vicinity thereof.

Distributors must have set up appropriate return facilities for this purpose.

3. Information on the possibilities of returning old equipment.

Owners of old appliances can hand them in within the framework of the possibilities for the return or collection of old appliances set up and available by public waste management authorities, so that proper disposal of the old appliances is ensured. If necessary, it is also possible to hand in electrical and electronic equipment there for the purpose of reusing the equipment. For more information, please contact the respective collection or return point.

You can return up to 5 of our products at the same time in retail (sales area <400m²) free of charge. The prerequisite for this is that these are not longer than 25cm in any edge dimension. Or you can send the old devices back to us by mail and we will bear your costs for this.

4. Note on data privacy

Some of the old devices to be disposed of contain sensitive personal data (such as on a PC or smartphone) that must not fall into the hands of third parties.

We expressly point out that end users of old devices must take responsibility for deleting personal data from the old devices to be disposed of.

5. Note on our WEEE registration number

We are registered with the Stiftung Elektro-Altgeräte Register, Nordostpark 72 in 90411 Nuremberg, Germany, as a producer of electrical and/or electronic equipment under the following registration number (WEEE Reg. No. DE):

DE 38872315